Terms of Sale

Guarantee

  • All items are guaranteed as described.
  • If an item is not received as described, it is returnable within 10 days of receipt, by sending proof of postage return (ie courier receipt/tracking number).

Payments

  • All individual customers are required to pay with their order.
  • Institutions will be billed to meet their requirements.
  • All items available subject to prior sale.
  • All items are billed in New Zealand dollars.  There are no additional sales taxes to be paid (or refunded) on printed books or maps.

Payment Method and our Requirements

  • Payment can be made by direct bank transfer, Paypal, Visa, Mastercard and goods will be sent to your billing address.
  • Customers may be required to fill out a credit card authorisation form which we will forward to you before the sale is completed.

Shipping Costs

  • Prices of books do not include shipping.
  • We generally use New Zealand Post for both domestic and international mailing.
  • Other shipping arrangements can be made on request.
  • Shipping will be charged to you at the cost we pay for it.
  • For average sized books we offer the following guide as to freight charged:
    • NZ orders at NZ$8 per book, map and prints
    • Delivery to Australia, average is NZ$16 per book
    • Delivery to the rest of the world, NZ$28 per book

Refunds

  • Full refunds will be given only when items are received by us in the same condition in which they were sent.  If returning an item, please send proof of postage return.

Insurance

  • All shipments are fully insured by us.
  • If you have received an item that is damaged, please contact us via the Contact Us page and advise the nature and extent of the damage.  Please also advise of your name, contact number and order number. 
  • It would also be very helpful if you were able to include some digital pictures of the damage so we may be able to assess your claim more quickly.

Force Majeure

  • Anah Dunsheath Rare Books shall not be liable for any delay in performing any of its obligations under these Terms of Trade if such delay is caused by circumstances beyond the reasonable control of Anah Dunsheath Rare Books.
  • Anah Dunsheath Rare Books shall be entitled to a reasonable extension of time for the performance of such obligations.